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Diffstat (limited to 'www/nunocweb/email_filtering.html')
| -rw-r--r-- | www/nunocweb/email_filtering.html | 151 |
1 files changed, 151 insertions, 0 deletions
diff --git a/www/nunocweb/email_filtering.html b/www/nunocweb/email_filtering.html new file mode 100644 index 0000000..500207b --- /dev/null +++ b/www/nunocweb/email_filtering.html @@ -0,0 +1,151 @@ +<!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Strict//EN"
+ "http://www.w3.org/TR/xhtml1/DTD/xhtml1-strict.dtd">
+
+
+
+
+
+
+<html xmlns="http://www.w3.org/1999/xhtml" xml:lang="en" lang="en">
+
+<head>
+
+ <meta http-equiv="Content-Type" content="text/html; charset=utf-8" />
+
+ <link rel="stylesheet" href="/resources/NORDUnet.css" type="text/css" media="screen" title="NUNOC" charset="utf-8" />
+
+ <link rel="stylesheet" href="/resources/NORDUnetPrint.css" type="text/css" media="print" title="NUNOC" charset="utf-8" />
+
+ <link rel="alternate" type="application/rss+xml" title="NORDUnet open trouble tickets - RSS" href="https://register.nordu.net/tts/rss.php" />
+
+ <title>NUNOC - Email Filtering</title>
+
+ </head>
+
+ <body>
+
+ <div id="container">
+ <div id="top">
+ <table id="top_table" style="margin-top: 0;">
+ <tr>
+ <td><img src="/resources/nunoc_logo.png" width="317" height="94" alt="" /></td>
+ <td>
+ <ul id="main_nav">
+ <li>
+
+ <a href="home.html"><span>Home</span></a>
+
+ </li>
+ <li id="selectedPage">
+
+ <a href="support___fault_reporting.html"><span>Support & Fault reporting</span></a>
+
+ </li>
+ <li>
+
+ <a href="jobs.html"><span>Jobs</span></a>
+
+ </li>
+ </ul>
+ </td>
+ </tr>
+ </table>
+ </div>
+
+ <div id="left">
+ <div id="nav">
+ <form action="http://www.google.com/search" id="search_form">
+ <fieldset style="display: none">
+ <input name="hl" value="en" type="hidden" />
+ <input name="ie" value="UTF-8" type="hidden" />
+ <input name="oe" value="UTF-8" type="hidden" />
+ <input size="25" value="www.nunoc.net" name="as_sitesearch" type="hidden" />
+ </fieldset>
+
+ <p>
+
+ <label for="google_search">Search this site using Google:</label><br />
+
+ <input type="text" name="q" id="google_search" size="18" />
+
+ <input class="input_image" type="image" value="Google search" name="btnG" src="/resources/search.gif" alt="Search" />
+
+ </p>
+
+ </form>
+
+
+
+<ul class="site_tree">
+
+ <li class="level1"><strong class="level1">
+ Support & Fault reporting</strong>
+
+ <ul>
+ <li class="level2">
+ <a href="fault_reporting.html" class="level2">Fault reporting</a>
+ </li>
+ <li class="level2">
+ <a href="open_trouble_tickets.html" class="level2">Open trouble tickets</a>
+ </li>
+ <li class="level2">
+ <a href="support.html" class="level2">Support</a>
+ </li>
+ <li class="level2">
+ <a href="escalation.html" class="level2">Escalation</a>
+ </li>
+ <li class="level2">
+ <a href="service_levels.html" class="level2">Service Levels</a>
+ </li>
+ <li class="level2">
+ <a href="service_status.html" class="level2">Service Status</a>
+ </li>
+
+ </ul>
+
+ </li>
+
+</ul>
+
+
+
+ <div id="nav_pic"><img src="/resources/pipes.jpg" width="200px" height="395" alt="" /></div>
+
+
+
+ </div>
+
+ </div>
+
+
+
+<div id="ConfluenceContent"><h3 id="EmailFiltering-E-mailfiltering">E-mail filtering</h3> + +<p>To avoid the risk of missing important information among all e-mails sent out on the SUNET and/or NORDUnet-FAIL list, we recommend creating a filter on your e-mail client that filters on your organisation abbreviation and SUNET/NORDUnet.</p> + +<p>To enable filtering of NUNOC’s trouble tickets, all our e-mails contain the specific header X-Affected. The organisations affected by an incident or by a planned maintenance work are specified in that header. When major or generic incidents occur the organisation specified in that header is SUNET/NORDUnet. </p> + +<p>How to create a filter on a specific header varies depending on which mail client you use. Enclosed are examples on how to create these filters on Thunderbird 3, Mail.app SL and Outlook 2011. Note that all mail clients may not support this feature.</p> + +<ul> + <li>Filter with <a href="../nunocweb/email_filtering_attchmt/Filter Thunderbird.pdf">Thunderbird</a></li> + <li>Filter with <a href="../nunocweb/email_filtering_attchmt/Filter MailApp.pdf">Mail.app</a></li> + <li>Filter with <a href="../nunocweb/email_filtering_attchmt/Filter Outlook.pdf">Microsoft Outlook</a></li> +</ul></div>
+
+<div id="opentickets">
+<?php
+ echo(file_get_contents("https://register.nordu.net/tts/openissues.php?raw=1"));
+?>
+</div>
+<!-- Test -->
+
+ <div id="footer">
+
+ <p>NORDUnet A/S | Kastruplundgade 22 | DK-2770 Kastrup | DENMARK | Phone +45 32 46 25 00 | Fax +45 45 76 23 66 | info@nordu.net</p>
+</div>
+
+ </div>
+
+ </body>
+ </html> |