blob: a365bd6161efe9104fa5974189de8d83c32a85c6 (
plain)
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
41
42
43
44
45
46
47
48
49
50
51
52
53
54
55
56
57
58
59
60
61
62
63
64
65
66
67
68
69
70
71
72
73
74
75
76
77
78
79
80
81
82
83
84
85
86
87
88
89
90
91
92
93
94
95
96
97
98
99
100
101
102
103
104
105
106
107
108
109
110
111
112
113
114
115
116
117
118
119
120
121
122
123
124
125
126
127
128
129
130
131
132
133
134
135
136
137
138
139
140
141
142
143
144
145
146
147
148
149
150
151
152
153
154
155
156
157
158
159
|
<!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Strict//EN"
"http://www.w3.org/TR/xhtml1/DTD/xhtml1-strict.dtd">
<html xmlns="http://www.w3.org/1999/xhtml" xml:lang="en" lang="en">
<head>
<meta http-equiv="Content-Type" content="text/html; charset=utf-8" />
<link rel="stylesheet" href="/resources/NORDUnet.css" type="text/css" media="screen" title="NUNOC" charset="utf-8" />
<link rel="stylesheet" href="/resources/NORDUnetPrint.css" type="text/css" media="print" title="NUNOC" charset="utf-8" />
<title>NUNOC - Support</title>
</head>
<body>
<div id="container">
<div id="top">
<table id="top_table" style="margin-top: 0;">
<tr>
<td><img src="/resources/nunoc_logo.png" width="317" height="94" alt="" /></td>
<td>
<ul id="main_nav">
<li>
<a href="home.html"><span>Home</span></a>
</li>
<li id="selectedPage">
<a href="support___fault_reporting.html"><span>Support & Fault reporting</span></a>
</li>
<li>
<a href="jobs.html"><span>Jobs</span></a>
</li>
</ul>
</td>
</tr>
</table>
</div>
<div id="left">
<div id="nav">
<form action="http://www.google.com/search" id="search_form">
<fieldset style="display: none">
<input name="hl" value="en" type="hidden" />
<input name="ie" value="UTF-8" type="hidden" />
<input name="oe" value="UTF-8" type="hidden" />
<input size="25" value="www.nunoc.net" name="as_sitesearch" type="hidden" />
</fieldset>
<p>
<label for="google_search">Search this site using Google:</label><br />
<input type="text" name="q" id="google_search" size="18" />
<input class="input_image" type="image" value="Google search" name="btnG" src="/resources/search.gif" alt="Search" />
</p>
</form>
<ul class="site_tree">
<li class="level1"><strong class="level1">
Support & Fault reporting</strong>
<ul>
<li class="level2">
<a href="fault_reporting.html" class="level2">Fault reporting</a>
</li>
<li class="level2">
<a href="open_trouble_tickets.html" class="level2">Open trouble tickets</a>
</li>
<li class="level2">
<strong class="level2">Support</strong>
</li>
<li class="level2">
<a href="escalation.html" class="level2">Escalation</a>
</li>
<li class="level2">
<a href="service_levels.html" class="level2">Service Levels</a>
</li>
<li class="level2">
<a href="service_status.html" class="level2">Service Status</a>
</li>
</ul>
</li>
</ul>
<div id="nav_pic"><img src="/resources/pipes.jpg" width="200px" height="395" alt="" /></div>
</div>
</div>
<div id="ConfluenceContent"><h2 id="Support-Support:">Support:</h2>
<h5 id="Support-Forsupportonexistingservicespleaseusebelow:">For support on existing services please use below:</h5>
<p><strong>NORDUnet:</strong><br />
Phone: +46(0)8 20 78 60<br />
Email: noc@nordu.net</p>
<p><strong>SUNET:</strong><br />
Phone: +46(0)8 20 78 60<br />
Email: noc@sunet.se</p>
<h5 id="Support-ForsupportregardingNORDUnetcontractorbillingissuespleasecontact:">For support regarding NORDUnet contract or billing issues please contact:</h5>
<p><strong>Contract Manager - Thomas Hyllested</strong><br />
Email: thomas.hyllested@nordu.net<br />
Telephone: +45 31 62 14 07</p>
<h5 id="Support-ForinformationorenquiriesregardingnewNORDUnetservicespleasecontact:">For information or enquiries regarding new NORDUnet services please contact:</h5>
<p><strong>Chief Networking Operating Officer - Jørgen Qvist</strong><br />
Email: jorgen.qvist@nordu.net<br />
Telephone: +45 31 62 14 00</p></div>
<div id="footer">
<p>NORDUnet A/S | Kastruplundgade 22 | DK-2770 Kastrup | DENMARK | Phone +45 32 46 25 00 | Fax +45 45 76 23 66 | info@nordu.net</p>
</div>
</div>
</body>
</html>
|
