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Support & Fault reporting</strong>
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<div id="ConfluenceContent"><h4 id="Support&Faultreporting-NUNOCSupportsanumberofdifferentnetworksandservices.EachhasaseperateSupportandServiceLevelAgreement.">NUNOC Supports a number of different networks and services. Each has a seperate Support and Service Level Agreement.</h4>
<h4 id="Support&Faultreporting-BeforereportingafaultorsupportissuepleasecheckiftheproblemshouldbedealtwithattheNUNOClevel.">Before reporting a fault or support issue please check if the problem should be dealt with at the NUNOC level.</h4>
<h5 id="Support&Faultreporting-"> </h5>
<h5 id="Support&Faultreporting-AsafurtherhelpNUNOCpublishesagenericlistofallopentroubletickets.">As a further help NUNOC publishes a generic list of all open trouble tickets.</h5>
<h5 id="Support&Faultreporting-Pleaseconsultthelistoftroubleticketsbeforereportingproblemstoseewhethertheproblemhasalreadybeenidentifiedandhandled.OpenTroubleTicketsList">Please consult the list of trouble tickets before reporting problems to see whether the problem has already been identified and handled. <a href="../nunocweb/open_trouble_tickets.html">Open Trouble Tickets List</a></h5></div>
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<p>NORDUnet A/S | Kastruplundgade 22 | DK-2770 Kastrup | DENMARK | Phone +45 32 46 25 00 | Fax +45 45 76 23 66 | info@nordu.net</p>
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